Refund Policy
At Gavara Balija Naidu’s Sangam Matrimony, we strive to ensure that our members have a smooth and trusted experience. Please read our Cancellation and Refund Policy carefully before availing of our services.
1. Membership Cancellation
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Members may cancel their subscription anytime by contacting our support team.
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Cancellation requests must be made in writing via email to our official support address.
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Profiles that violate our Terms & Conditions may be removed without prior notice.
Members may cancel their subscription anytime by contacting our support team.
Cancellation requests must be made in writing via email to our official support address.
Profiles that violate our Terms & Conditions may be removed without prior notice.
2. Refund Eligibility
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Once a paid membership plan is activated, the fee is non-refundable.
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No refunds will be issued for unused or partially used subscription periods.
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Payments made for premium features (such as profile highlights or promotions) are non-refundable.
Once a paid membership plan is activated, the fee is non-refundable.
No refunds will be issued for unused or partially used subscription periods.
Payments made for premium features (such as profile highlights or promotions) are non-refundable.
3. Automatic Renewal
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If your plan is set to auto-renew, you may cancel renewal before the billing date.
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Failure to cancel will result in automatic deduction, and no refund will be entertained post-renewal.
If your plan is set to auto-renew, you may cancel renewal before the billing date.
Failure to cancel will result in automatic deduction, and no refund will be entertained post-renewal.
4. Service Issues
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In case of technical glitches or service interruptions from our end, we will extend your membership validity instead of providing a refund.
In case of technical glitches or service interruptions from our end, we will extend your membership validity instead of providing a refund.
5. Duplicate Payments
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Any accidental duplicate payment will be verified and refunded within 7–10 working days.
Any accidental duplicate payment will be verified and refunded within 7–10 working days.
6. Payment Disputes
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If you notice any unauthorized or incorrect charges, please report them within 5 working days of the transaction.
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Delayed complaints may not be considered valid for dispute resolution.
If you notice any unauthorized or incorrect charges, please report them within 5 working days of the transaction.
Delayed complaints may not be considered valid for dispute resolution.
7. Change of Plans
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Members can upgrade to a higher plan anytime by paying the difference.
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Downgrading a plan will not result in any refund of the balance amount.
Members can upgrade to a higher plan anytime by paying the difference.
Downgrading a plan will not result in any refund of the balance amount.
8. Mode of Refund (if applicable)
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Eligible refunds (for duplicate payments only) will be credited back through the same payment method used at the time of purchase.
Eligible refunds (for duplicate payments only) will be credited back through the same payment method used at the time of purchase.
9. Non-Transferable
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Membership plans and fees are non-transferable to another person or profile.
Membership plans and fees are non-transferable to another person or profile.
10. Contact Us
For any cancellation or refund-related queries, please write to us at: info@gavarabalijanaidumatrimony.com